
sELLERS gUIDE TO SETTLEMENT
Selling a property involves more than just finding the right buyer.
It requires careful preparation long before you even list your property for sale. From understanding your legal obligations to ensuring your documents are in order, there’s a lot to navigate for a smooth and stress-free settlement.
This guide highlights key steps and considerations to help you approach the process with confidence.
Before Signing a Contract for Sale
Appointing your settlement agent as early as possible is one of the smartest moves you can make in your property journey.
At Safety Bay Settlements, we recommend engaging with a licensed settlement agent before you even enter into a contract. This allows us to review the contract with you, ensuring your interests are protected and giving you peace of mind.
You’re not required to use the settlement agent recommended by your real estate agent or broker.
When you choose Safety Bay Settlements, you’re choosing a team that goes above and beyond. Our agents are not only only hold a Settlement Agents License, but they’re also proud members of the Australian Institute of Conveyancers WA (AICWA). Additionally, our team includes Certified Practicing Conveyancers (CPC), which means we’ve completed extra training to ensure we provide the highest level of service and expertise to our clients. Get in touch with us today and discover how we can help make your settlement process as seamless as possible.
For more information on how to choose a settlement agent, visit:
DMIRS - Choosing a Settlement Agent
Australian Institute of Conveyancers (AICWA) - Choosing a Settlement Agent
What is a Certified Practicing Conveyancer (CPC)?
Before signing a contract for sale, it’s essential to confirm that the correct individuals are authorised to represent and sign on behalf of the property’s legal owners. Here’s what you need to check:
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Confirm Owners on the Title: Ensure that everyone listed on the Certificate of Title is available and prepared to sign the contract. If an owner cannot sign, verify that a legal representative has documented authority. Such as through a landgate registered Power of Attorney, an administration order, or in the case of a deceased estate, a death certificate or grant of probate.
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Match Identification with the Title: Make sure that the name on the Certificate of Title exactly matches the identification of the person signing. If a name has changed due to marriage, divorce, or other reasons, the correct legal document from Births, Deaths, and Marriages must be on hand to confirm identity. Mismatches can cause delays, so it’s best to prepare early.
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For Companies: If the property is owned by a company, confirm that the registered directors are available to sign on the company’s behalf.
If anything is unclear, consult your settlement agent prior to signing a contract to ensure everything is in order.
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When both buyers and sellers are each aware of their financial obligations before signing a contract, it helps avoid delays, ensures a smooth settlement, and prevents any surprises.
Before signing a contract to sell your property, it's crucial to have a clear understanding of your financial obligations. This includes:
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Loan Payout Figure: Ensure you know the exact amount required to pay off your mortgage (if applicable).
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Selling Costs: Include realtor commissions, unpaid rates, taxes, statutory charges and settlement fees.
It’s important to add up all these figures to determine your financial “bottom line” and ensure that your agreed sale price will cover all your costs. Being aware of your limits will help you negotiate effectively with potential buyers, ensuring you don’t sell for less than what you owe. If you are anticipating a shortfall, we kindly ask that you inform your conveyancer as soon as possible so that they initiate contact with your lender early.
To get an estimate of the associated fees and charges for settlement, please contact your conveyancer for an itemised quote on settlement agent fees and statutory charges. This will help you make an informed decision and avoid any unexpected costs at settlement.
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In Western Australia, residential properties for sale or lease must comply with Residual Current Device (RCD) requirements. This ensures safety by reducing the risk of electrical shock or fire.
Sellers' Responsibilities
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Check Compliance: Ensure your property has at least two RCDs installed. Non-compliance can result in hefty fines from Energy Safety, so it’s in your best interest to confirm RCDs are in place before listing.
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Newer Builds: Properties built after 1 January 2019 must meet updated standards, including RCDs for hard-wired appliances (stoves, air-conditioners).
For further details, visit the Department of Mines, Industry Regulation and Safety (DMIRS)
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In Western Australia, owners must ensure that their property has compliant smoke alarms when transferring ownership, renting, or hiring out a dwelling. Smoke alarms must be installed, operational, and meet the requirements outlined in the Building Regulations 2012.
Sellers' Responsibilities
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Check Compliance: Ensure your property is compliant with Smoke Alarm laws. Non-compliance can result in hefty fines, so it’s in your best interest to confirm smoke alarm compliance is in place before listing.
For more details on the specific requirements, please refer to the Department of Mines, Industry Regulation and Safety (DMIRS)-
It's important to check and prepare all keys, access devices, and security system codes to ensure a smooth handover.
Under the Joint Form of General Conditions (JFGC) 2022, the seller is required to provide "The Access Device" to the buyer on the possession date.
What is an access device?
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Each key and security device
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Written details of any security system codes that allow access to the property
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To comply with Western Australia's Verification of Identity (VOI) requirements (mandated by Landgate as of 2013), all parties involved in a property transaction. VOI is a critical part of the process, ensuring that only the legal property owners, or those authorised to act on their behalf, are involved in the sale.
Here’s when you can expect your identification to be needed:
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Real Estate Agent: Your realtor must verify the identity of the legal owners of the property as part of the listing process.
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Settlement Agent: The settlement agent must also conduct a VOI check to confirm the identity of all parties before processing the settlement.
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Lenders and Financial Institutions: If you have a mortgage or are seeking finance, your lender may require your identity verification.
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Accessing Settlement Documents: You’ll need your ID to securely access and sign your digital settlement documentation.
Match Identification with the Title: It’s essential to confirm that the name on your identification matches the name on the Certificate of Title. If your name has changed due to marriage, divorce, or other reasons, be sure to have the official document from Births, Deaths, and Marriages to verify your identity. Any mismatches can lead to delays, so it’s best to prepare in advance and ensure all necessary documents are ready.
If you’re uncertain about the identification requirements, consult your settlement agent to avoid any issues that could affect the timeline of your transaction.
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Choosing a real estate agent who understands the local market and has your best interests at heart is key to a smooth, successful sale.
Here’s what to look for:
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Check Licensing and Memberships:
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(1) Licensed as a Real Estate Agent in WA
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(2)A member of the Real Estate Institute of WA (REIWA)
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These credentials show the agent has met professional standards and is committed to ethical practices.
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Seek Local Expertise: Local knowledge is invaluable. An agent with a strong reputation and experience in your area will understand the unique aspects of the neighbourhood, property values, and buyer preferences, giving your sale an advantage.
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Understand Representation: As a seller, remember that the real estate agent is legally obligated to act in your best interests. Buyers should keep in mind that the agent primarily represents the seller's goals. If you're a buyer seeking dedicated support, consider engaging a buyer's agent. These agents exclusively represent buyers, assisting with property searches, valuations, negotiating purchase terms, handling vendor agents, and even bidding at auctions. A buyer’s agent can provide tailored guidance and ensure you have a dedicated advocate throughout the purchasing process.
To make an informed choice, ask specific questions, take notes during conversations, and request written copies of key details. Retain all documents and correspondence you receive, including property fact sheets and marketing materials, for reference throughout settlement.
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It’s important to be aware of a seller’s obligations under Clause 9 of the Joint Form of General Conditions (JFGC) 2022 when entering into a contract for the sale of your property. This clause outlines warranties a seller makes to a buyer at the time of signing the contract and again at possession or settlement.
The Seller’s Warranties include, (but not limited to) the following. The Seller does not know of:
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Any demands or obligations by an Authority, such as road realignment or widening.
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Any encroachment of structures on the land, or by adjoining properties.
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The existence of any obligations to construct, repair, or contribute towards dividing fences.
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That the property is free from any claims of adverse possession.
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The seller holds good title to the property and its chattels, which will be transferred to the Buyer at settlement.
It’s important to note that while a breach of these warranties does not automatically delay settlement, the Buyer may seek compensation for any costs incurred in addressing such issues post-settlement. This means the Seller could be liable for expenses related to the rectification of any unapproved works or breaches even after settlement has been completed.
If you’re uncertain about any aspects of these warranties & representations, we suggest you inform your conveyancer & real estate agent. You may also like to seek the advice of a solicitor.
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The Offer and Acceptance Agreement is the formal contract that outlines the terms and conditions of your property purchase. Before you sign, it’s crucial to be aware of several key points:
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Ensure Accuracy - Double-check all the details on the contract, including the buyer’s and seller’s names, property address, and purchase price. Even small errors can cause delays or legal complications.
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Conditions- Take the time to fully understand the conditions set out in the agreement. This includes the deposit amount, settlement date, and any special conditions (such as finance approval or building inspections). If anything is help
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Settlement Date -Ensure the settlement date is suitable for you. This is the day you take ownership of the property, and it’s important to confirm you can meet all necessary conditions before then.
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Advice - Always seek advice from a qualified professional before signing a contract. A conveyancer can help you identify any potential risks and ensure the contract is in your best interest.
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Special conditions to a contract must be carefully considered and clearly written to ensure both parties understand their roles and responsibilities.
When creating special conditions, it’s important to specify:
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The specific actions required: Clearly outline what needs to be done.
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The responsible party: Identify who will carry out the necessary tasks.
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Financial responsibility: Specify who will cover the costs associated with the task.
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Completion timeline: Set a clear deadline or timeframe for when the task must be completed.
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Dealing with defects: Define what will happen if defects are discovered during inspections or after the task is completed.
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Rectifying defects: Outline who will be responsible for fixing any defects found.
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Cost of rectification: Clarify who will bear the cost of rectifying any defects.
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Termination of the offer: State what will cause the offer to be cancelled or become void, such as non-compliance or missed deadlines.
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Communication of events: Specify how all actions, updates, or issues will be communicated to both parties.
Ensuring that special conditions are clearly defined and agreed upon helps prevent confusion and potential disputes during the settlement process. It’s recommended to consult your conveyancer, realtor or legal professional to ensure these conditions are thorough and accurately reflect the parties’ intentions.
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If the property being sold is currently subject to an existing rental agreement, it's important to note that this must be included as a Special Condition on the Offer and Acceptance. Legislation effective from 1 July 2013 requires landlords to provide properly timed Notice to the tenant when requesting access, vacating, or terminating their existing lease.
The buyer must be made aware of the lease expiry date, and if they agree to continue the lease with the current tenants, the seller (or their managing agent) will need to provide the following documentation to the buyer ahead of settlement:
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Current lease agreement,
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Rental amount due and the payment date,
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Rental payment frequency (weekly, fortnightly, monthly, or annually),
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Bond transfer form,
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Property Condition Report,
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A copy of the Notice to tenants from the seller, informing them of the sale, new contact details, and payment directions.
While these documents are typically requested in the lead-up to settlement, it is beneficial to have this information readily available at the time of signing the contract.
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If you are selling a strata title property, additional documentation is required to be provided to the buyer. As the seller, you must complete a Strata Disclosure Statement which outlines important details about the property’s strata arrangements. This includes providing the contact details of the strata manager, who may assist in completing the necessary forms.
If the strata is managed privately, you will need to provide information regarding strata levies, including:
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The amount of the levies,
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The due dates for payments,
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Any additional levies that may be required.
Having these details readily available before listing your property for sale is essential. This will help to streamline the process and ensure that you meet your obligations under the contract, making the transition smoother for both seller and the buyer.
If you're unsure about the strata details or documents required, we recommend speaking with your conveyancer for guidance.
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In Western Australia, Home Indemnity Insurance (HII) is a legal requirement for residential building work over $20,000. HII protects property owners from financial loss if the builder cannot complete the work or respond to valid claims due to circumstances such as insolvency or death.
Sellers Responsibilities
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Confirm HII Coverage: If selling a property with recent building work over $20,000, check that the builder obtained an HII certificate for the work.
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Owner-Builders: If you built the home and are selling it within seven years from the building permit date, you must obtain HII before listing the property. Provide the HII certificate to the buyer before settlement.
Ensuring HII compliance before signing a contract protects you from potential financial risks.
For further details, visit the Department of Mines, Industry Regulation and Safety (DMIRS)
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If your property has a pool or spa, owners and occupiers must ensure a compliant safety barrier is in place at all times. While there are simplified checklists to help review pool safety features, these do not cover every compliance requirement. Only your local government can confirm if a barrier meets all legal standards. For a more detailed checklist and requirements, see the Rules for Pools and Spas from the Department of Energy, Mines, Industry Regulation & Safety (DMIRS)
It’s important to confirm the pool or spa has been approved by the local council before signing a contract for sale. If council approval is not current or hasn’t been obtained, securing this retrospect approval can take typically 6–8 weeks. Confirming compliance early on avoids potential delays during the settlement process.
Consulting with your settlement agent can help ensure a smoother transaction and protect you against potential penalties associated with delays to settlement.
If you’re planning to travel outside of Australia during your property transaction, you may need to attend an Australian Consulate Office for identity verification and document witnessing.
To avoid delays in settlement, we recommend informing your settlement agent as early as possible & ideally, before signing the contract. Here’s what to consider:
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Consulate Appointment: Arranging an appointment with your nearest consulate or embassy can take time, and availability varies. Plan ahead to secure an appointment after speaking with your conveyancer.
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Document Transit Time: As overseas clients must sign paper documents, the delivery of documents to and from Australia requires careful timing. Factor in the time needed to send documents to you, have them signed and witnessed, and return them for the other party to sign within Australia.
Notifying your settlement agent about your travel plans well in advance helps them coordinate the timing and prepare any additional documentation needed for a seamless transaction.
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While it is common practice for sellers to appoint a licensed realtor to handle the sale of their property, it is not a legal requirement. If you need assistance in completing a contract for sale, we, as your conveyancer, are happy to assist.
It's important to understand that in a private sale, the buyer must "offer" the terms of the sale, and the seller can then "accept" the offer. Therefore, it is the buyer or buyer’s settlement agent who prepares the contract for sale.
To ensure that your rights are fully protected during the process, it’s essential to appoint your conveyancer early. Having professional representation on both sides will help ensure a smooth and compliant transaction.
If you're considering buying or selling property privately, we offer a "Guide to Private Sales" pack to help you navigate the process. Simply contact our office to learn more.
Conditional Stage
To ensure a smooth and timely property settlement, capturing all the essential information from the outset is absolutely critical. That’s why, once you appoint Safety Bay Settlements, we will guide you through an easy onboarding process with Conveyancing Concierge.
This process is designed to take just 10-20 minutes of your time, walking you through a series of questions that capture your unique circumstances and preferences. It’s a quick yet vital step to ensure we understand your needs and can protect your interests throughout the settlement journey.
It’s important that you complete this process within 48 hours of appointing your conveyancer. By completing this step quickly helps set your settlement on the right path.
Your settlement agent cannot proceed until this task is completed. Even if there are still outstanding conditions on your contract or you’re awaiting finance approval, it’s essential to finish the onboarding step promptly.
The sooner you complete this step, the sooner we can get to work, making your settlement experience seamless and stress-free.
As the seller, it’s your responsibility to meet the conditions in the contract, which usually means allowing access to the property for inspections or any inspections as agreed upon ion the contract for sale.
Sticking to these agreed timelines is essential to keeping the sale on schedule.
A little cooperation goes a long way in making sure everything runs smoothly and settlement happens without a hitch.
Once we’ve reviewed your contract alongside your responses from the Conveyancing Concierge onboarding process, our team will prepare your settlement documents tailored to your unique circumstances.
These documents will be delivered securely via email using Docusign, requiring your identification for access. This added layer of security ensures your personal information stays safe.
To keep the process running smoothly, have your ID ready and complete these documents as soon as possible. This applies even if there are outstanding conditions on your contract. Acting early helps expedite the settlement process once your contract becomes unconditional (if it hasn’t already).
Getting this step done quickly helps avoid delays and keeps everything on track for a smoother settlement process!
If you’re selling a property, it’s essential to check whether you need an ATO Clearance Certificate. Currently, this applies to properties sold for $750,000 or over, however it’s anticipated that this requirement will soon extend to all property sales from January 1st, 2025.
The clearance certificate confirms that you are an Australian tax resident and ensures the buyer does not withhold 12.5% of the purchase price for tax purposes. To avoid unnecessary delays or withholding, it’s important to lodge your application as soon as possible.
You can complete the application online via the ATO website. Once completed, please forward a copy of the certificate to our office for processing.
If you need assistance, our team is happy to guide you through the process. Acting promptly ensures a smoother settlement for everyone involved!
If your property has a mortgage registered against it, you’ll need to complete a Discharge of Mortgage Authority form with your lender as part of the settlement process. While your conveyancer will liaise with your lender to coordinate settlement, lenders will not engage with us until you have provided them with written authority to do so.
This form is crucial and one of the first steps you should take after signing your contract for sale. To avoid unnecessary delays, we recommend contacting your lender immediately to arrange completion of this document.
Once completed, please CC a copy to your conveyancer at info@safetybaysettlements.com.au. Lenders can occasionally misplace these forms, and having a copy on hand ensures your settlement proceeds without hiccups.
Rest assured, when your contract becomes unconditional, we will also upload additional documents to your lender to ensure full transparency and effective communication on your behalf. Acting promptly on this step helps keep the settlement process on track!
Unconditional Stage
As part of the settlement process, it is a legal requirement under Landgate's Verification of Identity policy to confirm the identity of all parties involved in property transactions. This safeguard, introduced on 1 July 2012, helps protect against identity fraud. You can find more details about this requirement on Landgate’s website: [Verification of Identity](https://www.landgate.wa.gov.au).
We, as your settlement agent, will require 100 points of identification to meet these requirements. This verification will also be necessary at various stages with your real estate agent, lender (if applicable), and to securely access your documents.
To ensure the settlement process runs smoothly, we strongly recommend keeping your passport and driver’s license or other forms of identification easily accessible throughout. Avoid packing these documents away while preparing for your move, as they will be needed multiple times during settlement.
A detailed list of acceptable documents and how they contribute to your 100 points of identification can be found here. If you have any questions or concerns, don’t hesitate to reach out—we’re here to guide you every step of the way.
As a seller, presenting your property for settlement is an important part of the sale process. While certain aspects are outlined in the 2022 Joint Form of General Conditions (JFGC), going above and beyond the legal minimum can leave a lasting positive impression and foster goodwill.
Removal of Non-Fixtures and Debris
Under the JFGC 2022, sellers are required to remove all non-fixtures from the property (unless otherwise agreed in the contract) and ensure that all debris is cleared before possession. This means leaving the property in a state that is clean, tidy, and ready for the new owners to enjoy.
Maintaining the Property’s Condition
The property must remain in the same condition as when the buyer agreed to purchase it. For example, if the lawn was green, the gardens maintained, or the pool sparkling during the sale process, these features should be upheld through to settlement. Neglecting these areas may result in the seller being liable to address any significant changes to the property’s condition.
Why It Matters
While it’s not always a legal condition of the sale, leaving the property in clean and fair condition sets the tone for a positive transition and can save both parties unnecessary stress. Think about how you’d like to receive your new home. A little effort on your part can make a big difference in their experience.
As a seller, the 2022 Joint Form of General Conditions (JFGC) outlines your obligations to allow the buyer access for necessary inspections.
Condition Reports
Buyers may request access to conduct condition reports such as building or pest inspections. It’s your responsibility to provide reasonable access to the property to facilitate these inspections as agreed in the contract.
Final Inspection
Buyers are entitled to a pre-settlement inspection if the contract includes conditions requiring the seller to undertake specific actions. This inspection ensures the property meets the agreed conditions before settlement is completed.
Maintain the Agreed Condition
If the lawn was green, gardens well-kept, or the home tidy during home opens and at the point of sale (contract), it’s your responsibility to maintain this standard until settlement. If the property’s condition has significantly deteriorated, you may be required to remedy this before settlement.
Service Connections for Inspections
Sellers, please ensure that gas, power, and water remain connected to the property until the settlement date. This allows buyers to conduct their required inspections, such as building reports and final inspection, without unnecessary delays. Disconnecting utilities prematurely can create complications and may result in rescheduling inspections, potentially delaying settlement. Keeping everything connected until the handover ensures a smooth process for all parties involved.
Preliminary Statement
During the early stages of settlement, you’ll receive a Preliminary Settlement Statement to help you prepare your finances. This document provides an estimated overview of adjustments for rates and taxes. At this stage, the amounts shown are nominal and serve as a guide only.
Adjustments and Final Statement
Once official notices are received from authorities such as council, water, and Revenue WA, these figures are adjusted to reflect the settlement date. Sellers are responsible for payments up to and including the settlement date, while buyers cover costs from the day following settlement for the remainder of the billing period.
Loan Payouts and Funds
Sellers with a mortgage, payout figures are calculated and provided by your lender, typically 24-48 hours before settlement.
Your conveyancer will provide an updated final settlement statement as soon as all relevant information is made available to them. This enables you to check all details and payouts ahead of settlement.
It’s important to maintain your building insurance at least until the day following settlement. For added peace of mind, consider overlapping your policy by a week beyond settlement to account for any unexpected delays, whether they are within or outside of your control. Once settlement has been successfully completed, you can cancel your policy.
Understanding Insurance Types
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Building Insurance: Covers the structure of the property, including fixtures and fittings.
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Contents Insurance: Protects personal belongings inside the property, such as furniture and appliances.
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Title Insurance: Provides protection against unforeseen issues with property ownership, such as fraud, zoning violations, or boundary disputes. For more information: see Stewart Title Insurance
Having the right coverage at the right time ensures a smooth transition and safeguards your property against potential risks.
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Moving house comes with plenty of details to consider, and updating your address is one of the most important tasks. Below is a checklist to help ensure you notify the relevant organisations and services about your change of address.
Change of Address Notification Checklist:
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Banks / Investments / Lenders
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Medical Providers – Doctors / Dentists, etc.
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Schools / Extra-Curricular Activities
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Insurance Company
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Internet Provider
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Telephone & Mobile Service Providers
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Electricity Provider
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Accountant
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Subscriptions & Memberships
Please ensure that gas, power, and water remain connected to the property until the settlement date.
This allows buyers to conduct their required inspections, such as building reports and final inspection, without unnecessary delays. Disconnecting utilities prematurely can create complications and may result in rescheduling inspections, potentially delaying settlement. Keeping everything connected until the handover ensures a smooth process for all parties involved.
Fast Connect provide a hassle-free service that can arrange disconnections for electricity, gas, water, internet, and more for your new home. Ask our team if this is something you'd like us to organise on your behalf, saving you valuable time and effort.
Learn more about Fast Connect here.
Once all parties are ready to proceed to settlement, your conveyancer will notify all relevant parties, including:
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You (the seller)
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Your real estate agent
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Your bank or lender
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The other party’s settlement agent or representative
To ensure a smooth process, we request confirmation from the banks well in advance of the settlement date. However, it is standard practice for lenders to provide their final confirmation closer to settlement, often within 48 hours of the scheduled time.
Rest assured, we stay proactive in following up with all parties to minimise any delays and will notify you as soon as we receive confirmation.
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Settlement
While rare, delays in settlement can occur and are often due to circumstances beyond our control, such as bank processing times for mortgage documents. At Safety Bay Settlements, we pride ourselves on being proactive and efficient, but it’s crucial for all parties to stay on top of their tasks and documentation to minimise any risks of delay.
If a delay does occur, the party responsible may be liable for interest as outlined in the Joint Form of General Conditions (2022). This interest is calculated at 9% of the purchase price per day of delay, which can add up quickly. Generally, a three-day grace period applies before interest is enforced.
Interest = ((Purchase Price) x (Annual Interest Rate of 9%)) ÷ 365 days x (Number of Delay Days).
Rest assured, we work diligently to prevent delays and keep your settlement on track, however we ask that you too, assist us in this endeavor by completing tasks and submitting documents on time. "Failing to prepare is preparing to fail."
Attendance
You don’t need to attend settlement, we take care of it all for you. Whether it’s handled virtually or, in rare cases, in person for a paper settlement in the Perth CBD, we’ve got it covered.
Timing
Settlement typically takes place any time between 11am and 3pm on the scheduled date. The exact time depends on the workload of the banks involved on the day, but rest assured, we coordinate closely with all parties to ensure everything proceeds as planned.
Notification of Completion
As soon as settlement is finalised, we will notify all relevant parties immediately, including you and the real estate agent.
Vacating and Possession
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If the property is your principal place of residence:
You must vacate the property and hand the keys over to the real estate agent or buyer by 12 pm on the day following settlement. -
If the property is NOT your principal place of residence, the buyer may take possession as soon as we provide confirmation that settlement has been completed.
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If the property is the seller’s principal place of residence, they must vacate the property and hand the keys over to the real estate agent or buyer by 12 pm on the day following settlement.
If the property is NOT the seller’s principal place of residence, the buyer may take possession as soon as we provide confirmation that settlement has been completed.
After Settlement
Once settlement is complete, you'll receive your final letter. This letter confirms that everything has been wrapped up, along with the final settlement statement, outlining the adjustments made to facilitate your settlement.
How Can You Thank Us?
At Safety Bay Settlements, we're proud to have remained fully independent for over 45 years. Unlike many others in the industry, we don't rely on recommendations from realtors, brokers, or intermediaries. Instead, we focus on one thing: delivering exceptional service. That's our strongest referral strategy, and it’s how we've built lasting relationships with our clients.
Now, we’d love your help to keep that momentum going. If you’ve had a great experience with us, we’d be so grateful if you could take just 2 minutes to leave a public review. Whether on Google or Facebook, your feedback is the best "thank you" we could receive and helps others discover the service you’ve experienced.
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